Privacy Policy

Welcome to ACL Guideservice: www.guideservice.se. We understand that privacy online is important to users of our Site, especially when conducting business. The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations to the General Data Protection Regulation (GDPR) and other applicable Swedish data protection legislation.  In this privacy policy we inform you about the most important aspects of data processing within our website. Please contact us if you have any questions or comments regarding this Personal Data Policy.
Data Controller: Cristina Lehnert, ACL Guideservice, info@guideservice.se

Contact with us

If you contact us by means of a form on the website or by e-mail, your data will be stored for the purpose of processing the request and in case of follow-up questions with us until revocation. We will not share this information without your consent.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers is not shared with third parties.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by is securely stored and is not accessible to third parties or employees of except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us. 

Cookies

Cookies are small text files than can be used by websites to make a user’s experience more efficient.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons.  Some are necessary for the website to function properly, some serve statistics purposes.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

To deactivate collected information the visitor shall contact the Data Controller.

Your rights

These are summarized rights that you have under data protection law

  • The right to request information on what data is held about you.
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links:

Contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.